Cancellations/Changes
George Brown College reserves the right to cancel or suspend courses, change start/end dates, change start/end times, combine classes, change teachers or limit enrolment. Website accuracy may be affected as a result. However, the college makes every effort to ensure courses listed on the Continuing Education website are provided as scheduled. Every effort is made to make the decision to cancel a course no later than two business days prior to the course start date. Every effort is made to notify you of any course cancellations or changes no later than one business day prior to the course start date. You should attend your first class as scheduled unless you hear otherwise. It is important that you provide your home and business telephone numbers and an email address when you register so that you can be reached in the event of any cancellations or changes. In the case of a course cancellation, any fees paid will be refunded. If you prefer, you may transfer and apply your fees to another course registration. There is no administrative fee to transfer from a cancelled course to an active course. George Brown College reserves the right to cancel or suspend certificates, change compulsory requirements, change electives requirements, change total number of requirements or change completion requirements. Website accuracy may be affected as a result. However, the college makes every effort to limit certificate changes to once a year (at the start of the academic year) and to ensure certificates listed on the Continuing Education website are provided as shown. George Brown College reserves the right to change clinical placement sites depending on enrollment numbers and/or the availability of sites. Clinical placement site assignment is entirely within the discretion of the college and is based on availability.
Refunds
You will receive a full refund if your course has been cancelled. If you had registered online, the refund will be made to your credit card. If you had registered in person, the refund will be made by cheque. In order to receive a full refund less an administrative fee for a one-day course or a course of 12 hours or fewer or a course that ends after fewer than 10 business days (including the first scheduled day of class), you must officially withdraw at least 10 business days before the start of the course. A refund will not be given for these types of courses otherwise. In order to receive a full refund less an administrative fee for a typical Continuing Education course, you must officially withdraw before the day of the first scheduled class. You can receive a full refund less 50% of the materials fee (if refundable) and the administrative fee if you officially withdraw within 10 business days (including the first scheduled day of class) after the course start date. You will not receive a refund if you officially withdraw later than 10 business days (including the first scheduled day of class) after the course start date. If you choose to officially withdraw, your refund will be made by cheque, regardless of your method of payment. If you ask to have a duplicate cheque printed, you will be charged an administrative fee.
Transfers
Transfers are considered a withdrawal from the first course and a registration in the second. Full fees apply for the second course chosen, but the fee you paid for the first course is credited to the second course. You are responsible for any fee remaining after the original payment is credited, but any overpayment is refunded. The college charges an administrative fee for each transfer you request. However, if the college cancels your course, there is no administrative fee if you transfer and apply your fees to another course registration. You must request a transfer in writing and in person. In order to transfer into or out of a one-day course or a course of 12 hours or fewer or a course that ends after fewer than 10 business days (including the first scheduled day of class), you must submit a Student Action Form (and payment, if applicable) to the Student Service Centre at least 10 days before the start of the course. In order to transfer into or out of a typical Continuing Education course, you must submit a Student Action Form (and payment, if applicable) to the Student Service Centre before the third scheduled class of the course out of which you wish to transfer. (Note: Space must be available in the course into which you wish to transfer.) You must bring a piece of government-issued photo identification (for example, a driver's licence).
Withdrawals
If you stop attending your course without officially withdrawing, you will receive a failing grade (which will be recorded on your grade report) and will not receive any sort of refund. To withdraw from a Continuing Education course and receive a refund of some/all of your fees less an administrative fee, you must officially withdraw in the timeframe laid out for your course in our refund policy. To withdraw from a Continuing Education course without academic penalty (a failing grade), you must officially withdraw before 60% of the scheduled classes/meetings are held. You must officially withdraw in writing. To officially withdraw via email, send your request to withdraw to cereg@georgebrown.ca. Your request should include your name, your student ID number, the course registration number (CRN) of the class section in which you are registered, and the reason you are withdrawing. To officially withdraw in person, visit any Student Service Centre and complete and submit a Student Action Form. You must bring a piece of government-issued photo identification (for example, a driver's licence).